Our business water pricing is transparent, competitive, and designed to give you complete clarity over your water costs.
The Water Industry Commission for Scotland (WICS) sets standard wholesale charges for water and wastewater services.
Their role is to ensure water pricing remains fair, transparent, and good value for customers.
Download the official Default Charges document to view the latest rates.
Business water charges are generally divided into two main categories, depending on how water usage is measured.
Metered properties have a physical water meter installed that measures the volume of water used. Charges are made up of several elements:
A standing charge for the supply of water.
A charge based on the cubic metres (m³) of water used.
A standing charge for wastewater returning to the sewer.
A charge per cubic metre (m³) of wastewater discharged to the sewer. Typically, this is calculated as 95% of your measured water consumption.
A charge for the rainwater that runs off roofs and hard surfaces into the drainage system. This is calculated based on the rateable value (RV) of the property.
Unmetered properties do not have a water meter. Instead, charges are assessed using the rateable value (RV) of the property. Unmetered charges include:
This should be a standing charge which is fixed for the year.
A charge for water usage estimated using rateable value rather than a physical meter.
This should be a standing charge which is fixed for the year.
A charge for waste water usage estimated from the property’s rateable value.
A charge for surface water drainage, calculated using the property’s rateable value.
For full details on how prices are regulated in Scotland, please visit the Water Industry Commission for Scotland (WICS) website.
Click here to view WICS guidance on charging and regulation.
